Job Description

Lead MAC Engineer (JAMF Specialist)

Location: NYC, NY (4 days/week onsite)

Duration: 3-4 Months Contract
Need only local or nearby resources.

We seek a Lead Mac Engineer with deep expertise in macOS environments and enterprise endpoint lifecycle management. This role is ideal for a technically astute, process-driven professional who thrives in high-demand, multi-tenant environments and can serve as the SME for all things Apple. You'll own the full macOS stack, lead JAMF Pro administration, and act as a senior escalation point. Experience in the media or entertainment industry is highly preferred , given the fast-paced nature and creative tooling often involved.

Responsibilities

• macOS Endpoint Management : Lead lifecycle and configuration management of Apple devices across client environments, focusing on standardization, performance, and scalability.
• JAMF Pro Ownership : Architect, deploy, and manage JAMF Pro environments. Build and maintain smart groups, policies, profiles, and automated remediation workflows.
• Automation & Scripting: Develop scripts (Bash, Python, AppleScript) to streamline provisioning, patching, configuration management, and endpoint monitoring.
• Security & Compliance: Enforce hardening standards, encryption (FileVault), and compliance with organizational and regulatory benchmarks (e.g., CIS, NIST). Support MDM frameworks and zero-trust models.
• Cross-Platform Integration: Work with Windows and cloud platform engineers to ensure seamless macOS integration into Azure AD, Intune, M365, and common identity and security stacks.
• Advanced Support & Escalation: Serve as the final technical escalation point for macOS-related issues. Perform RCA and long-term resolution planning.
• Application Packaging & Deployment: Manage application packaging, version control, and compliance for all Mac software deployments, including creative tools commonly used in media workflows.
• Documentation & Mentorship: Produce and maintain detailed system and support documentation. Guide and mentor junior engineers and support analysts.
• Project Leadership: Lead endpoint-related initiatives including OS upgrades, zero-touch deployment rollouts, security remediation efforts, and MDM transformations.

Requirements

• 7+ years of enterprise IT experience with 5+ years focused on macOS and endpoint management.
• Extensive JAMF Pro expertise JAMF 300+ certification strongly preferred.
• Strong experience with macOS internals, Apple Business Manager (ABM/DEP), VPP, MDM/APNs.
• Solid scripting experience in Bash, Python, or AppleScript.
• Proficiency in Microsoft 365 administration and endpoint policy management.
• Working knowledge of security tools, encryption, and endpoint monitoring platforms.
• Excellent documentation, communication, and client management skills.
• Preferred: Background supporting media, broadcast, or post-production environments with familiarity in managing creative tools (e.g., Adobe CC, Final Cut Pro).
• Experience with Microsoft Intune, ITIL foundation

Thanks & Regards:

John

Marketing Manager

Nam Info Inc

+1 732 993 5322 (D)

+1 732 572 2611 (Fax)

John@nam-it.com Hangouts: johnnamit@gmail.com

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