Job Description

Our client, a respected health insurance provider based in Duluth, GA, is seeking a dedicated Korean Speaking Health Insurance Specialist . This individual will play a critical role in supporting clients across Individual Health Plans, Medicare, and Group Plans. The ideal candidate brings a blend of compassion, attention to detail, and healthcare knowledge—ensuring each client receives personalized, accurate support throughout their insurance journey.

Individual Health Plan Support

Guide clients through Open Enrollment (annually from Nov 1 – Dec 15)
Assist with plan selection and enrollment processes
Address service-related issues (billing, claims, PCP changes, etc.)
Liaise with insurance carriers on behalf of members
Complete all necessary certifications ahead of enrollment seasons

Medicare Services

Support both Annual (Oct 15 – Dec 7) and Open Enrollment (Jan 1 – Mar 31) periods
Maintain AHIP and carrier-specific certifications
Attend virtual/in-person training and carrier kickoff events
Educate and assist members with Medicare plan enrollments and service issues

Group Health Plan Administration

Provide quotes and enroll small group clients
Support renewals, new hire enrollments, and terminations
Participate in group client meetings and address ongoing service needs
Collaborate with carriers and coordinate follow-ups

Additional Client Support

Help clients apply for Medicare cards and Social Security Retirement Benefits
Participate in community/client seminars as needed

Candidate Requirements:

Bilingual fluency in Korean and English (spoken and written)
Previous experience in health insurance (individual, Medicare, or group plans preferred)
Highly organized with strong multitasking and communication skills
Customer-focused with a proactive problem-solving approach
AHIP certification preferred (or must be obtained within 30 days of employment)

Benefits Package:

Comprehensive health insurance (medical, dental, vision)
401(k) with discretionary employer match
10 days PTO annually (vacation blackout Oct–Dec)
Ongoing training and certification support
Opportunity for performance-based bonuses

Are you ready to make a move? Apply today!! We look forward to hearing from you.

Job Tags

Remote job,

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Korean Speaking Health Insurance Specialist Job at The Agency, Duluth, GA

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