Job Description

Description

CMG is seeking a highly motivated and detail-oriented Enterprise Business Analyst with at least 5 years of experience to join our team. This individual will play a pivotal role in identifying business needs, analyzing data, and supporting enterprise-wide initiatives. The ideal candidate will bring exceptional organizational and communication skills, a strong ability to synthesize data-driven insights, and a passion for leveraging AI and automation to optimize processes and enhance efficiency.

Key Responsibilities

• Collaborate with stakeholders across departments to gather, document, and analyze business requirements for enterprise initiatives.
• Facilitate workshops, interviews, and meetings to understand process challenges and improvement opportunities.
• Translate business needs into functional and technical specifications.
• Identify and assess opportunities to implement AI and automation solutions to streamline workflows and reduce manual tasks.
• Partner with IT, BI, and operations teams to explore and pilot intelligent automation tools and platforms (e.g., RPA, machine learning).
• Develop and maintain dashboards, reports, and data visualizations to track key performance indicators (KPIs).
• Identify trends, patterns, and root causes using data analysis and provide actionable recommendations.
• Assist in the implementation of business solutions and ensure alignment with strategic goals.
• Act as a liaison between business users, IT, and project teams to ensure successful solution delivery.
• Prepare comprehensive documentation including business cases, process maps, and training materials.
• Support change management and adoption strategies for new systems or processes.

Required Qualifications

• 3–5 years of experience in a business analyst or similar role, preferably within an enterprise or cross-functional environment.
• Demonstrated experience in requirements gathering, process improvement, and data analysis.
• Familiarity with AI/ML concepts and/or intelligent automation tools such as RPA (UiPath, Automation Anywhere, Blue Prism), Chatbots, or NLP-based systems.
• Exceptional organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Excellent written and verbal communication skills, with the ability to present findings to both technical and non-technical audiences.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools (e.g., Tableau, Power BI, SQL).

Preferred Qualifications

• MBA or equivalent advanced degree in Business, Finance, Information Systems, or a related field.
• Experience with ERP systems, CRM platforms, or other enterprise-level technologies.
• Familiarity with Agile or Scrum project management methodologies.
• Certification in Business Analysis (CBAP, PMI-PBA) or in AI/Automation platforms is a plus.
• Experience working in the mortgage industry, including familiarity with mortgage operations, origination, servicing, or compliance frameworks.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: None

PHYSICAL and ENVIRONMENTAL CONDITIONS:

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

COMPENSATION

CMG pays a competitive salary which ranges from $110,000 - $130,000. Factors that affect salary may include: Business Analyst experience, overall knowledge of mortgage industry, number of years of experience, technical skills and education. 

CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to recruiting@cmgfi.com.

CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to CMG Financial and may be forwarded to our recruiters for their attention.

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