Job Description
Description To provide the highest level customer experience through the processing of air shipments of the export team.
Essential Duties And Responsibilities - Day-to-day coordination, execution and tracking of air export shipments
- Schedule and arrange pickups
- Book space with air carriers
- Complete air related documentation, including airway bills, pick-up orders, manifests
- Complete EEI filings as required with 100% accuracy
- Liaise with overseas offices and partners
- Prepare rate quotations for ICAT clients and agent partners
- Prepare air shipments for invoicing
- Active participation in team meetings
- Create and review standard operating procedures and make suggestions for increased efficiencies
- Examine creative solutions to enable cost savings and improve margins
- Collaborate with the supervisor to establish plans for meeting short and long term goals
- Perform other emergent duties that may be requested in support of ICAT’s fast-paced environment
Minimum Job Requirements - International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
- College degree preferred but not required
- Natural ability to multi-task in a fast-paced work setting
- Impeccable customer service skills; ability to build trust and maintain relationships within the business
- Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
- Excels in meeting deadlines and demonstrates superior time management skills
- Must possess strong attention to detail
- Highly motivated team player with an outgoing and positive work attitude
- Advanced skills with Microsoft Office products and daily PC use
- Dangerous goods certification preferred but not required
- Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
- Knowledge of international and domestic geography
- Proven analytical, problem-solving skills in a logistics environment
- Adopt ICAT’s core values and seamlessly integrate into ICAT’s culture
Personal Characteristics - Strong work ethic with a persistence in pursuit of objectives
- Understanding and responsive to situations that require a sense of urgency
- Consistent in follow-up and follow-through
- Credible with a high level of personal integrity
- Loyal and dedicated to the success of colleagues and team members
- Optimistic toward all activities, able to transmit this optimism to others
- Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture
We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered. Requirements - International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
- College degree preferred but not required
- Natural ability to multi-task in a fast-paced work setting
- Impeccable customer service skills; ability to build trust and maintain relationships within the business
- Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
- Excels in meeting deadlines and demonstrates superior time management skills
- Must possess strong attention to detail
- Highly motivated team player with an outgoing and positive work attitude
- Advanced skills with Microsoft Office products and daily PC use
- Dangerous goods certification preferred but not required
- Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
- Knowledge of international and domestic geography
- Proven analytical, problem-solving skills in a logistics environment
- Adopt ICAT’s core values and seamlessly integrate into ICAT’s culture
Job Tags
Temporary work, Overseas,